Honest, transparent, fair-and-square.
You’re serious about boosting your business success, and I’m serious about providing high-quality branding and design services to help you get there. Considering that we’re both mature adults, respectful of one another’s time and resources, I adhere to clear payment and cancellation policies that are fair for both sides:
My Fair Payment Policy
- For small projects $200 or less, 100% is due up front.
- For most other projects ($200 and up), 50% of your payment is due up front, before any designs are created. This assures me that you’re serious about my services, while giving you the peace of mind that you don’t have to pay the full amount until the final design(s) are complete and you’re thrilled with them. The remaining 50% is due upon completion of your project, before I release the final design files and copyrights to you.
- For large projects ($2,000 and up), you may opt to divide payment into thirds or even fourths, depending on the amount and length of time I’ll be working on your project. The first and last payments will follow the same guidelines as above, with the interim payments due on milestone dates that you and I mutually agree upon.
- In any case, if you have ultimate faith in my ability to create amazing designs for your business, you’re welcome to submit 100% of your payment up front, so you have one less task to complete later.
My Fair Cancellation Policy
I’ll be investing a considerable amount of time in your project, so if you decide to cancel for any reason prior to completion, I retain all payments you have made up to that point, as compensation for the time and resources I have already spent on your project. You get to keep the remaining amount that you would have paid for your project to be completed.
That’s all there is to it. If you questions or concerns, or if there is anything here that you need clarification on, feel free to ask me.